Thoughts on setup

 

  • What was the biggest challenge you faced in creating your store?
    1. Most things feel pretty straightforward, but I'm not sure a merchant with less technical experience would feel that way. I think it would be nice to be more up-front with training materials on how to get started (I'm sure the materials already exist). 
    2. Picture formatting feels pretty difficult, it would be useful to have some basic editing options, such as cropping, rotating, and removing backgrounds automatically built in to the admin experience,
    • What worked really well when using our platform?
    1. Managing products was really simple and straight forward. It's easy to add a product and input its information is really straightforward. 
    • What could be improved when using our platform?
    1. The transition between the native Shopify experience and apps is quite jarring. Why cant these apps have access to the same native controls and creation methods that other UI elements have?
    • How did this experience help you build empathy for our merchants?
    1.  This experience made me feel a bit bad for merchants with an existing business that has lots of SKUs but needs to set up a Shopify app from scratch. It seems like it would be so much work to get to that first sale/eureka moment!
    • What is your biggest takeaway from this experience?
    1. A better understanding of the  process for creating a Shopify store.